Add some spark to your customer experience
The most important thing a person can be - in any room, on any call, in any conversation - is genuinely interested in the person in front of them. You can buy capacity anywhere, but you can't guarantee curiosity.
At ellio, we’re born curious.
Say hello to ellio!
We’re a group of customer experience experts who are uncommonly curious. Curious about you and your customers.
We’re obsessed with creating experiences that are memorable, meaningful and stay with people. We love asking why, and we never want to stop learning. So we start where every good answer starts: with the person at the heart of the experience.
Curious to know more?
ellio is a new generation customer experience business. Our curiosity is our biggest asset.
We believe that the best work happens when we’re helping to solve the real customer experience problem. In short, business works better if we never stop asking why.
As a specialist customer experience partner built on deep roots in regulated, high-stakes sectors we offer a higher-value alternative to the traditional BPO model.
We combine customer advisory and people expertise with insight and the right technology to deliver meaningful business impact.
What’s in it for you? Stronger outcomes, improved efficiency, stickier customers and more valuable relationships.
ellio is backed by Inspirit Capital following its separation from Capita plc.
Inspirit Capital is a London-based investment firm that focuses on acquiring businesses that are no longer core to their parent company’s strategic objectives and require a different ownership structure to achieve their full potential. Inspirit manages capital on behalf of a blue-chip institutional investor base and specialises in complex corporate carve-outs.
Email hello@elliocx.com to stay in touch with all the latest news from across the business and industry
Why work with us?
With robust international on, near and offshore infrastructure and long-standing blue-chip client relationships, we know how to deliver the compliance of a giant with the flexibility of a boutique partner.
higher revenue per customer
client NPS score
Average first call resolution
AI adoption rate
Who we support
We believe the best work happens when we’re helping solve real customer experience problems. We provide an outside-in view of the customer that companies can struggle to generate from within.
Why work at ellio?
We're the people who ask "why" until we find the real answer, then act on it.
Let’s chat
If you’re curious about how we can help you create more valuable and meaningful customer experiences and relationships get in touch to arrange a conversation.
Say hello to: hello@elliocx.com
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